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Multimedia

Cutting edge products and expertise to take your production to the next level.

http://www.galva.co.id/Segment-Solution/

Code of Conduct

I. Guideline on Business Ethics and Work Ethics

1.1 Business Ethics Business Ethics is a system of values upheld by the Company as a guidance to interact with its surrounding, internally and externally.

1.1 Customers

Definition: Parties who are the purchasers or users of the products or services produced and/or marketed by the Company. Principles in interacting with the customers:

  1. The Company respects the rights of the customers in accordance with applicable laws and regulations
  2. The Company is committed to price, quality, delivery time, after-sales service and product warranties in accordance with applicable standards
  3. The Company (including Commissioners, Directors and Employees) is not allowed to give to or accept from the customers (substantial) gifts which may influence decision-making
  4. The Company maintains the confidential information of the customers
  5. The Company adheres to the advertising ethics and applicable laws and regulations
1.2 Business Partners

Definition: Parties that have business relationship with the Company, such as principals, distributors, dealers and suppliers. Principles in cooperating with business partners:

  1. Common interests, equality and mutual trust based on fairness and social responsibility regardless of ethnic, religious beliefs, race and social groups
  2. Complies with applicable laws and regulations
  3. Commissioners, Directors and Employees of the Company must avoid conflict of interest
  4. All agreements must be made in writing in good faith and based on mutual benefit
  5. Selection of the business partners is based on professionalism and in line with QCDSM (Quality, Cost, Delivery, Safety, Morale) values
  6. Strive to empower small and medium scale business partners
  7. The Company (including Commissioners, Directors and Employees) is not allowed to give to or accept from business partners (substantial) gifts which may influence decision-making